《旅游服务英语实训教学参考书》内容简介：根据目前高职教育提出的“工学结合，项目为中心，案例驱动教学，边讲边练”为核心的理念，本教材着眼于提高学生实际操作能力和就业能力，采取模块化、多案例、互动式、重实训的编写方式，课程内容以适度够用为标准。
《旅游服务英语实训教学参考书》主要适用于全国高职高专院校英语专业的商务／应用／外贸英语方向以及国际贸易或财经类专业的学生。
Situation 1 Immigration and Customs
Situation 2 Meeting Guests
Situation 3 At the hotel
Situation 4 Talking about the Itinerary
Situation 5 At the Restaurant
Situation 6 Tourist Transportation
Situation 7 Visiting Scenic Spots
Situation 8 Shopping in Tourism
Situation 9 Health and Recreation Center
Situation 10 Handling Emergencies
Situation 11 Dealing with Complaints
Situation 12 Seeing off guests
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